Manoir Le Boutillier attaches great importance to protecting the personal information of its customers, employees and representatives. In accordance with the Act respecting the protection of personal information in the private sector (R.S.Q., c. P-39.1), we are committed to preserving the confidentiality of personal information collected in the course of our activities. The purpose of our privacy policy is to inform you about our practices regarding the collection, use, disclosure, retention and protection of your personal information. By providing us with your personal information, you agree to the terms of this policy and authorize us to process your information in accordance with it.
IP address : the numerical Internet address of a computer, consisting of four numbers (for example: 123.123.123.123), which enables a machine to be identified precisely on the Internet.
Authorized person : a member of Manoir Le Boutillier staff authorized to access all or part of the personal information required to perform his or her duties.
Data subject : a natural person identified by personal information.
Log file : a text file in which the server managing a Web site stores every request made to it, making it possible to measure the volume of computer transactions on the server.
Cookie : a file created on the Internet user's computer by the browser, containing persistent cookies resulting from visits to Web sites.
Internet user: a person who uses the Internet, someone who visits the web on a regular or occasional basis.
Domain name: part of an Internet name that specifically identifies the website of a given organization.
Personal information: any information that can be used to identify a natural person.
Third party: a third person who is not and has not been a party to a contract.
Commitment to privacy
Weare committed to protecting the privacy of our users. We collect and use personal information only with their explicit consent and in compliance with applicable laws.
Acceptance ofthe terms of our policy
Byaccessing our manoirleboutillier.ca website or providing us with personal information, you agree to the terms of our privacy policy. This includes your consent to the collection and use of your personal information in accordance with this policy.
Right towithdraw consent
Youhave the right to withdraw your consent at any time. However, this is subject to certain legal or contractual restrictions. We will inform you of the possible consequences of such withdrawal, such as the inability to supply certain products or process certain requests. Your decision to withdraw will be recorded in our files.
Exceptionsto the need for consent
Incertain exceptional circumstances, we may collect, use or disclose personal information without first obtaining your consent. This may occur in situations where legal, medical or security imperatives make obtaining your consent impossible or impractical. These situations include, but are not limited to, suspected breach of contract, fraud prevention or detection, or law enforcement purposes.
We collect personal information through various means, such as:
E-mails and communications with our organization.
Online requests (including appointments).
Cookies and similar technologies on our website.
We may also collect information from third parties, such as :
A recruitment portal that allows candidates to submit their CVs and personal data.
Professional social networks like LinkedIn for recruitment or marketing purposes.
An online payment service provider to process financial transactions.
A cloud company storing customer data.
A digital marketing company analyzing user behavior on our website.
We may use advanced technologies to collect personal information, in particular to identify, locate or profile our customers (for example, to create consumer profiles). However, we are committed to protecting the privacy of our customers by :
Responsible use of technology: We use these technologies only to improve our services and better understand our customers' needs.
Activating functions : By default, these functions are deactivated to protect data confidentiality. Our customers always have the choice of activating or deactivating these functions according to their preferences.
We are committed to being transparent about our use of these technologies and to respecting our customers' privacy choices.
We collect various types of data, including but not limited to:
Personal details (name, postal address, e-mail address, telephone number).
Technical or numerical information (IP address, online activities).
Financial information (salary, payment details).
Demographic data (age, ethnic origin, nationality, place of residence).
Children's privacy
Wedo not knowingly collect or solicit personal information from children under the age of 14. If you are under 14, please do not attempt to send us any personal information. If we discover that we have inadvertently collected personal information from a user under the age of 14, we will attempt to delete such information from our files and records immediately.
We also encourage website users under the age of 14 to seek permission from their parents or guardians before sending any information about themselves over the Internet.
If you believe that a child under the age of 14 has provided us with personal information, please contact us using the contact information provided in the last section of the Policy.
We use your personal information for a range of essential activities:
Answers to requests: To respond efficiently to your requests and queries.
Transaction management: process payments and issue receipts for completed transactions.
Human resources management: For internal management and administration of human resources, recruitment, employment contracts and service agreements.
Improving the user experience: Operating, maintaining and improving our website, customizing your online experience, and providing requested services and information.
These uses are intended to enhance your experience with our services and to facilitate efficient interaction with our organization.
We also offer various options to allow you to control and limit the collection of your personal information. These options include:
Communication choices: You can choose to receive our communications by various means (telephone, SMS, e-mail), or to refuse them altogether.
Transaction management: process payments and issue receipts for completed transactions.
Cookie management: Our site allows you to refuse or customize the use of cookies. Please note that blocking certain cookies may affect the accessibility and functionality of our site.
Granular consent: In most cases, when we collect information for specific purposes, you have the opportunity to consent only to certain uses of your data.
It is important to note that some of these options may limit your access to the full functionality of our service. For example, by refusing certain cookies, some parts of our website may not function as intended.
It is important to note that some of these options may limit your access to the full functionality of our service. For example, by refusing certain cookies, some parts of our website may not function as intended.
Customer service: Access contact information to respond to requests.
Delivery partners: Receive addresses for order delivery.
Payment service providers: Access financial information for transaction processing.
Personal Information and Data Security Officer: Accesses information to ensure security and data protection against unauthorized access or cyber attacks.
Legal consultants: Use data to ensure compliance with applicable laws and regulations.
Cloud service providers: Host data on secure servers, enabling information storage and retrieval.
We ensure that this information is used exclusively for the stated purposes and in a confidential manner.
Our website may contain links to third-party websites
Whenyou follow these links, you leave our website. Information exchanged at that time is no longer subject to our privacy policy. We recommend that you review the privacy statements of other websites you visit before providing any information.
Security measures for the protection of personal information
Toensure the security and confidentiality of personal information, Manoir Le Boutillier adopts rigorous security measures, including both physical and technological aspects. Here are a few concrete examples:
Customer service: Access contact information to respond to requests.
Delivery partners: Receive addresses for order delivery.
Payment service providers: Access financial information for transaction processing.
Personal Information and Data Security Officer: Accesses information to ensure security and data protection against unauthorized access or cyber attacks.
Legal consultants: Use data to ensure compliance with applicable laws and regulations.
Cloud service providers: Host data on secure servers, enabling information storage and retrieval.
These measures are designed to protect personal information from unauthorized access, use or disclosure, and to maximize its integrity and confidentiality. While we make every effort to protect your personal data, it is important to keep in mind that no method of transmission via the Internet or electronic storage is 100% secure. We therefore cannot guarantee their absolute security.
Commitment ofstaff and board
Eachemployee, director, volunteer, independent contractor or ad hoc advisor working on committees of our organization is committed to respecting the personal information we collect. In addition, these individuals undertake to maintain the confidentiality of information specific to our activities and not to divulge it or use it for personal gain or for the benefit of others. This commitment exists from the moment the employee, director, volunteer, independent contractor or ad hoc consultant takes up his or her post, and continues indefinitely.
We will only retain your personal data for as long as is necessary for the purposes set out in this privacy policy. We will retain and use it to the extent necessary to comply with our legal obligations, to resolve disputes and to enforce our policies. We will also retain usage data for internal analysis. This data is generally retained for a shorter period, unless it is used to enhance the security or improve the functionality of our website, or we are legally obliged to retain it for longer.
Acknowledging and respecting your rights
Aspart of our privacy policy, we acknowledge and respect the fundamental rights of individuals affected by the personal information we hold. These rights include:
Right of access: Individuals have the right to consult the personal information we hold about them. For example, an employee may ask to see the data collected when he or she was hired.
Right of rectification: If information is inaccurate or incomplete, data subjects may request that it be updated. For example, an employee may request that his or her incorrect postal address be corrected in our files.
Right to de-index: Individuals may request that their personal information be withdrawn from circulation, or that any hyperlink associated with their name be de-indexed, if such circulation causes them harm or is in violation of the law or a court order. This right to erasure or forgetting allows individuals to control the availability of their personal information on the Internet.
Right to file a complaint: In the event of concerns about the processing of their data, individuals may lodge a complaint in accordance with our established process.
Subject to applicable laws, upon receipt of a written request from an individual and after verification of his or her identity, we will inform the individual whether we hold personal information about him or her and will disclose such information to him or her.
We may deny an individual access to his or her information in accordance with applicable laws, in which case we will provide reasons for such denial.
To facilitate these rights, the contact details of our Privacy Officer are clearly indicated for any questions or concerns. These measures ensure that individuals can exercise their rights with confidence and transparency.
This policy may be updated to reflect changes in our practices or legal requirements. Changes will be posted on our Web site. We encourage you to periodically review this privacy policy to stay informed of any changes.
Any requests or questions regarding this privacy policy may be sent to the person responsible for the protection of personal information at the following address
Person responsible: Johanne Murray, General Manager
By e-mail: direction@manoirleboutillier.ca
By mail: 578, boulevard Griffon, L'Anse-au-Griffon, Gaspé (Québec), G4X 6A4
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